Apple Valley Family Optometry: Wallis Steven B OD

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Address:
15972 Tuscola Road # 101, Apple Valley, CA 92307
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Website:
visionsource-applevalley.com

Phone number:
+1 760-946-2700

Categories:
Establishment   Health  

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Reviews about Apple Valley Family Optometry: Wallis Steven B OD

• Robert Davie

  Dec, 19 2017
  ★ ☆ ☆ ☆ ☆
  Dr Wallis used to be very good but something has gone terribly wrong. His attitude and demeanor have changed. His wait times are unacceptable. His labs must be in China because I've waited a month for lenses and finally had to get a refund so I can go to an eye Dr that cares about my eyes. I recently have had serious issues and been diagnosed with glaucoma by another eye Dr, am a cash customer but Dr Wallis and his staff still treated me with no respect and no urgency to get me my new prescription even though Dr Remulla who I was referred to says my current prescription is hurting my eye sight situation.
  After many many years of going to add Wallis, I couldn't in good conscience tell anyone to go there. When I went to get my refund, I was handed my frames I had taken in to have new lenses installed due to the fact his staff couldn't make any of their frames work, and my frames are a bucket of bolts without my lenses. The frames don't appear to be usable now. I will be going to small claims court to recover the cost of my frames that his staff and or lab has damaged. I feel Dr Wallis may have retired but forgot to tell his patients. I have also witnessed him being condescending not only to me but his own staff. He l

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